Privacy Policy
Last updated: 01.11.2023
I. INTRODUCTION
This Privacy Policy outlines and explains the privacy procedures of LuckyCrush.chat ("LuckyCrush.chat", “Services”, “we”, “us”, “our”) and is relevant to all individuals who visit the LuckyCrush.chat website and utilize the LuckyCrush.chat application services ("you", “user”).
LuckyCrush.chat reserves the right to modify this Privacy Policy at its discretion and without prior notice. Whenever adjustments are made to this Privacy Policy, LuckyCrush.chat will publish the updated version on the site, clearly indicating the date of the update. Your continued using of LuckyCrush.chat's site and services after the changes were posted signifies your acknowledgment and acceptance of those changes.
LuckyCrush.chat is committed to not knowingly collecting personal information from children under the age of 18 through the site or its services. If you are under 18 years of age, please refrain from sharing any personal information with LuckyCrush.chat. We strongly encourage parents or legal guardians to actively supervise their children's internet activities. If you suspect that a child under the age of 18 has provided personal information to LuckyCrush.chat, please get in touch with our support. LuckyCrush.chat will make every effort to promptly delete or remove such information.
II. PERSONAL DATA COLLECTED
LuckyCrush.chat gathers the following categories of personal information from the specified sources and may shares this information with third parties for business purposes:
1. Identifiers
This category encompasses various contact details such as real names, aliases, postal addresses, telephone or mobile contact numbers, unique personal identifiers, online identifiers, Internet Protocol (IP) addresses, email addresses, and account names.
2. Personal Information
This includes personal information like names, gender, date of birth, contact information, education details, employment history, and financial information.
3. Commercial Information
This category encompasses transaction information, purchase history, financial details, and payment information.
4. Network Activity
This includes details related to browsing history, search history, online behavior, interest data, and interactions with LuckyCrush.chat's websites, applications, systems, and advertisements, as well as interactions with other websites.
5. Geolocation Data
Data related to the location of a device.
6. Sensory Data
This involves information from various sensory sources, including images, audio recordings, video recordings, and call recordings, created in connection with LuckyCrush.chat's business activities.
7. Employment-Related Information
Information associated with a professional or employment context, such as business contact details for the provision of services at a business level, job titles, work history, and professional qualifications for job applicants.
III. VIDEO CHAT
The LuckyCrush.chat video chat service operates by establishing a direct online connection between your computer and the computer of the user with whom you're engaging in a video chat. To facilitate this connection, your IP address is shared with the other user's computer. It's important to note that while this information is shared, it remains hidden from the other user within LuckyCrush.chat's interface. This mechanism is an essential component of any peer-to-peer (P2P) video chat system.
IV. COOKIES
1. ID Cookies
This online identifier assigned to your device’s browser serves the sole purpose of enhancing website and chat service safety and security.
2. Language Cookies
These Cookies enable you to be matched and connected with users who have the same language preference. LuckyCrush.chat does not store data from Language Cookies and only uses this information to match users based on language preferences.
3. Google Translate
LuckyCrush.chat may employ Google Translate to provide language translation features.
4. Google Analytics
Google Analytics is utilized by LuckyCrush.chat to track anonymous statistical information regarding the usage of site and chat services for the purposes of safety, security, and functionality of the services.
You have the option to control the information collected through cookies using your browser settings. If you choose not to accept cookies, it may impact your ability to access certain features on the site and chat services, and some functionalities may not work correctly.
V. USE OF PERSONAL DATA
LuckyCrush.chat may utilize the personal information collected for the following business purposes:
1. Delivering Services
This involves using your personal information to provide the video communication and chat service and meet the specific reasons for which you provided the information.
2. Improving Services
LuckyCrush.chat assesses and enhances the site and services based on the collected information. Data may be aggregated or de-identified to generate statistical insights.
3. Security
LuckyCrush.chat employs personal information to safeguard and maintain the safety, security, and integrity of its site and chat services. This includes activities such as screening to protect against spammers and hackers, identifying and preventing actions that could harm the site and services.
4. Business Activities
In cases of mergers, divestitures, restructurings, reorganizations, dissolutions, or asset sales or transfers, including those arising from bankruptcy or similar proceedings, personal information gathered and held by LuckyCrush.chat may be transferred as part of the assets.
5. Legal Requirements
When responding to law enforcement requests or in accordance with applicable laws or government regulations, LuckyCrush.chat may use and disclose personal information as required.
6. Compliance Monitoring
Personal information is used to oversee and enforce user adherence to LuckyCrush.chat's guidelines and policies. This may involve sharing information with moderation service providers, deploying automated systems to detect suspicious activities, and collaborating with law enforcement as needed.
LuckyCrush.chat will not collect additional categories of personal information or use the information collected for materially different, unrelated, or incompatible purposes without providing you with prior notice.
VI. SHARING OF PERSONAL DATA
LuckyCrush.chat may share your personal information with third parties for business purposes. When such information is disclosed, LuckyCrush.chat enters into a contract that outlines the purpose and mandates the recipient to maintain the confidentiality and integrity of this personal information, using it solely for the contract's performance.
VII. SALES OF PERSONAL DATA
LuckyCrush.chat does not trade your personal information for monetary gain.
VIII. DATA RETENTION
In general, LuckyCrush.chat retains personal information for a duration of 120 days. Nevertheless, there may be instances where personal information must be retained for an extended period to fulfill the purposes outlined in this Privacy Policy or as mandated or permitted by applicable laws.
IX. USER RIGHTS
1. Right to Access and Data Portability
You have the right to request from LuckyCrush.chat specific information regarding the collection and use of your personal data over the past 12 months. Once LuckyCrush.chat receives and verifies your request, we will provide you with:
- The categories of personal data we collected about you.
- The sources from which we collected your personal data.
- Our business or commercial reasons for gathering your personal data.
- The categories of third parties with whom we shared your personal data.
- The exact pieces of personal data we collected about you.
2. Right to Delete Personal Data
You have the right to request the deletion of any personal information collected and retained by LuckyCrush.chat, subject to certain exceptions. Upon receiving and verifying your request, LuckyCrush.chat will proceed to delete your personal information from our records and instruct our service providers to do the same, unless any exceptions apply. Please note that we do not delete personal information in response to requests that have been, or are likely to be, shared with law enforcement or used to protect user safety and security.
3. Exercising Rights
To exercise any of the mentioned rights please submit a verifiable request to our support team. Please note that LuckyCrush.chat can only respond and provide personal information upon verifying your identity and confirming your eligibility to make the request.
A verifiable request must contain sufficient information and details to allow us to reasonably verify your identity and eligibility, as well as to ensure that we understand, evaluate, and address this request properly. Any personal information provided by you within a verifiable request will be used solely for the purpose of fulfilling the request.
X. SECURITY
LuckyCrush.chat implements reasonable measures to safeguard the personal information you provide through the site and chat services from potential loss, theft, disclosure, alteration and any other kind of unauthorized use.
But it is important to note that while LuckyCrush.chat makes every effort to enhance security, absolute security cannot be guaranteed. Internet data transmission can never be entirely error-free or completely secure. Therefore, we advise you to exercise caution when submitting information online and deciding what information to share with LuckyCrush.chat or other users.
X. THIRD PARTY
Please be aware that this Privacy Policy is specifically applicable to LuckyCrush.chat's site and chat services. It does not encompass the privacy practices and procedures of any third-party websites or services that may be linked or accessible through the site or chat services and that are not owned or operated by LuckyCrush.chat. LuckyCrush.chat neither endorses nor evaluates the privacy practices of such third-party links or services. If you decide to click on a link that redirects you to another site, we advise you to directly contact the third party for information regarding its privacy practices.
XI. CONTACT
If you have any questions or requests regarding this Privacy Policy, please contact us at [email protected].